CANCELLATION & NON-ARRIVAL CHARGES There is no charge for bookings cancelled more than one week (7 days) before the arrival date. The quoted tariff will be charged for cancellations made within one week of the arrival date and for any non-arrivals.
Guests who depart earlier than their original departure date will not be entitled to any refund. ‘’No shows’’ forfeit all fees paid. If after arrival guests are dissatisfied with any aspect of their accommodation and decide to terminate their stay, the amount refunded, if any, will be at the discretion of the Snug Beach Cabin & Caravan Park. Snug Beach Cabin & Caravan Park reserves the right to cancel bookings for “No Shows”.
Refunds will only be given if the above conditions are met, refunds will not be given if the customer(s) simply change their mind, bad weather, their circumstances change or they choose the wrong accommodation.
Please note our road rules whilst here at the park: The speed limit of 10kms per hour for all vehicles. Please be aware of pedestrians when driving in the park.
*ELECTRIC VEHICLE CHARGING ON THE PROPERTY IS STRICTLY PROHIBITED*
Our current base tariff includes one vehicle. An additional boat or jet ski will be allowed at no charge provided it fits entirely on your site. However, if you are bringing an extra vehicle/s parking is available at the beach free of charge, subject to availability. Only one vehicle per site is permitted and must remain within the allocated site. Parking elsewhere in the park is prohibited.
Additional Fees: Children (4-14 years) – $10 per night (Cabins) -$8 Caravan/tent sites.
Adults (15 years plus) – $15 per night (Cabins)-$10 Caravan/tent sites.
Keep in mind that whilst we attempt to satisfy all special requests i.e., site number preferences, we are unable to guarantee any requests. Upon check-in, you will be allocated the most appropriate site within your category (cabin /site), taking into account any special requests you may have.
If at any time during your stay you will be having additional overnight guests, these guests must be paid for in advance. Please advise reception on arrival if you will have extra guests or if during your stay you have guests that decide to stay overnight, please see reception as soon as this occurs.
Pets: We would love to welcome your furry friend in our camp sites at Snug Beach Cabin & Caravan Park. Unfortunately, our cabins are not pet friendly. We do ask that you notify us of any furry friends prior to your arrival and you will need to complete a Pet Friendly Policy Agreement on arrival.
LICENSEES AND RESPONSIBILITIES
A licensee ie. a registered site occupant, and members of his family or household and his guests, agents and invitees (hereafter called the “licensee”) shall not use his site for any purpose that may be illegal or damaging to the reputation of the Licensor or his agents or occupiers of other sites, or which may interfere with the peaceful enjoyment of another site by its occupiers, or which may interfere with the general management of the Park.
The person whose name appears on the official receipt is deemed to be the licensee and is responsible for the conduct of all members of the party and visitors.
We reserve the right to refuse a booking at any time from any person reasonably believed to: Not be the person named on the booking request. Not be the person named on the credit card or not be authorised to use the card. Not be able to pay for any charges. May cause damage to the property of the park or other guests. May exhibit socially unacceptable behaviour. Be younger than 18 years old and not accompanied by a responsible person over that age. Be concealing an unauthorised dog or other unauthorised animal. We reserve the right to eject guests from the park who are deemed by management to be behaving in a socially unacceptable way, causing damage, disturbing other guests, using unacceptable language or otherwise breaking Park Rules. No refund will be given and charges will apply for any damage caused.
Excessive cleaning fees may be applied if cabins/sites are damaged by wrongdoing, smoking, fire, damage etc.
NOISE
Quiet time is between 10pm and 8am. Consider your neighbours by keeping the volume down on radios, televisions and social gatherings. Excessive noise or abusive language will not be tolerated and can result in guests or visitors being asked to leave immediately.
Undue noise is prohibited at all times.
No licensee may make or permit any objectionable noise in the Park thereby interfering with the peaceful enjoyment of the other occupiers, those having business with them or of any person lawfully using the common property.
All musical instruments, radios, sound recorders and amplifier television receivers and the like shall be controlled so that the sound arising from it is reasonable and does not cause annoyance to other occupiers.
Licensees shall not conduct social gatherings on their site or elsewhere in the Park, which gives rise to any noise that interferes with the peace and quiet of any other occupier at any time of the day or night.
Due quietness shall be observed when a licensee or his guest are entering or leaving the Park after 9.00pm or before 8.00am.
GARBAGE DISPOSAL
All garbage must be placed in the receptacles or the areas provided for the purpose.
In the interests of hygiene and to minimise offensive odours, all domestic rubbish must be wrapped or bagged before being placed in the collection bins.
Recyclable materials should be placed in the designated containers. Please note the signs that indicate the materials that are suitable for deposit in the recycling bins.
The Park garbage disposal facilities are not to be used for the dumping of disused furniture, white goods, machinery, car parts, building materials, large tree limbs and the like. Licensees are responsible for disposal of such items at authorised rubbish tips outside the Park.
Littering is not acceptable behaviour in this Park.
PERSONS UNDER 18
Persons under the age of 18 are not permitted to make a reservation. We reserve the right to cancel any of these types of reservations.
RATES
Cabins – Rates quoted are for 2 persons
Sites – Rates quoted are for 2 persons
Extra persons incur an additional nightly charge of $15 per adult (15+ in Cabins) $10 per adult in Caravan/tent sites and $10 per child (5 – 15 in Cabins) $8 per child in Caravan/tent sites). Infants (0-4) stay free.
Extra vehicles – All site/cabin fees are inclusive of one car only. Cabins are supplied with one car park only and any extra vehicle/boat must be left outside.
CABIN & SITE AVAILABILITY AND ALLOCATION
Site allocation will be made according to the dimensions of your caravan. Please ensure you state the total exterior length of your van from front to back including all attachments and drawbar.
Cabin & Site numbers are not guaranteed. Please contact the park if you have any special requirements before your arrival.
CABIN AND SITE CAPACITY
Cabins – Extra persons allowed are restricted due to maximum cabin occupancy for each cabin type
Sites – Maximum persons per site is 6
CIVIL LIABILITY ACT 2002, S49: The proprietor of Snug Beach Cabin & Caravan Park is not liable to make compensation in relation to the loss, destruction or damage of, or to property brought to these premises by, or on behalf of our guests unless such property has been lodged expressly for safe custody or has been lost, damaged or destroyed due to some negligence or deliberate or reckless act or default of the proprietor or an employee.
INDEMNITY: Guests staying at Snug Beach Cabin & Caravan Park take full responsibility for any damage and/or breakages incurred during their stay. Snug Beach Cabin & Caravan Park takes no responsibility for any lost or stolen item from accommodation or vehicles and suggests guests securely lock their accommodation and/or vehicle when unoccupied.
PAYMENT: Payment is due on check-in, at which time full payment for each booking is required unless prior arrangement has been made for stays of two weeks or more. (We ask for card details to secure any booking made and this may be charged the morning you are due to arrive). NO REFUNDS WILL BE ISSUED. Upon departure, any key deposits or other bonds paid are refunded to guests, provided keys and/or hired items are returned in the same condition upon check-out. Our rates are subject to change.